| Contact – Support  | | We are widely recognised as having the best standards of customer care in the industry. With products supplied to your individual requirements and the assurance of knowledgeable advice, we aim to provide the support your business needs to maintain overall optimum efficiency and productivity. | |  |
Rapid Telephonic Support With our dedicated Customer Help Desk and Hotline Support, monitored by field engineers, fast professional help is available at the end of the line.Rapid Field Support With an average response time of under 4 hours, and over 200 field engineers country wide ready to respond, we will minimise your down time.Manufacturer-Approved Parts As a guarantee of quality we only fit and supply manufacturer approved parts and supplies.Self Help 50% of copier breakdowns can be resolved on the web without the need to call out an engineer.
User Training Our customer support staff are available to explain the operation and features of our equipment. For more sophisticated products, operator training is available at the time of installation. |
|
